Q: What is Alert Long Beach?
Q: How can I sign-up to receive alert notifications?
Q: What types of messages will be sent using the AlertLongBeach system?
Q: How does the AlertLongBeach system work?
Q: What if I don’t have a landline, can the AlertLongBeach system call my cell phone?
Q: Does the AlertLongBeach system replace other emergency notification systems?
Q: If I have provided more than one phone number, what number will be called?
Q: Will the AlertLongBeach call numbers outside of Los Angeles county’s area codes?
Q: Will the AlertLongBeach system work if I have a call screening system on my phone?
Q: How does the AlertLongBeach system respond to busy signals or no-answer situations?
Q: If I’m listening to a message live, is there a way to repeat it?
Q: How do I change or delete the information I registered?
Q: Is my contact information included in the AlertLongBeach system database?
A: AlertLongBeach contains residential and commercial landline phone numbers for most of Long Beach’s geographic population that is published in the white and yellow pages.In accordance with the California Public Utilities Commission (CPUC), landline numbers are acquired from commercial carriers’ 9-1-1 telephone database.The use of the 9-1-1 database is regulated by the CPUC code sections 2872 and 2891.1.The code states that information contained in the 9-1-1 database is confidential, proprietary and shall not be disclosed or used except by authorized personnel for the purpose of emergency notifications.It is important and recommended that community members provide additional phone numbers, e-mail addresses and a text number by registering through the AlertLongBeach web portal. Each address location can have up to five phone numbers, four e - mail addresses and four text numbers.
VOIP Users: Please note that VOIP numbers are not currently provided through the white or yellow pages. We are working with VOIP Providers to acquire this information, however, until we are able to collect it, please use the AlertLongBeach registration portal to provide this information.
Q: What precautions are taken to protect personal contact information stored in the AlertLongBeach system?
Q: Who do I contact if I have more questions?